New Year Offers 2017
New Year Offers 2017

Customer Service & Returns

Driven by our culture, customer service is what's really behind our business and drives it forwards. There aren't many companies that offer what we do;

Money Back Guarantee

We want you to be delighted with your purchase. That's why if you aren't happy with it for whatever reason* within 30 days of order date, we'll refund or replace it for you. 

*as long as it has been unused and in original condition and packaging.

 

No quibble returns

If you need to return something for any reason, whether it's not the right tool for the job or if it's faulty. Please get in touch with us to organise a return.  We strive to make this as simple and easy as possible.

  • If unwanted, products must be in the original condition and box you received them in.
  • Simply return the product using your chosen method, or we can arrange a collection.
  • Once we receive your item back at the warehouse, we'll refund you within 72 hours.

Please note: Because of the price of delivering liquids these are excluded. 

 

 

 

 


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